Customer service is a convenient way to meet your consumers’ needs. Consumers contact customer service for a variety of reasons, such as when ordering pizza, purchasing a pay-per-view TV program, making billing inquiries, or complaining about poor service.
Thursday 23 April 2015
Tuesday 14 April 2015
20 Interesting Facts About Outsourcing to BPO Companies
- The first known use of the term “outsource” was sometime in the late 1970s.
- Outsourcing is a $6 trillion global industry.
- In 2015, over 3 billion U.S. jobs are expected to be outsourced.
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