Outsourcing to BPO Companies Satisfies Your Customer Service Needs

Customer service is a convenient way to meet your consumers’ needs. Consumers contact customer service for a variety of reasons, such as when ordering pizza, purchasing a pay-per-view TV program, making billing inquiries, or complaining about poor service. 

20 Interesting Facts About Outsourcing to BPO Companies

1. The first known use of the term “outsource” was sometime in the late 1970s.
2. Outsourcing is a $6 trillion global industry.
3. In 2015, over 3 billion U.S. jobs are expected to be outsourced.