How Answering Service Came to Life

For the remaining days of her life, someone bedridden had a simple idea that turned into a legacy for her children, a business for some people, and a worthy service for the rest of the world.

Is It Time To Have a Virtual Assistant

Are you wondering why your colleague can finish all the tasks and still has time to enjoy a good eight to ten hours of sleep? While here you are, cramming with all your business’ paperwork and emails at the wee hours of the night.

What Answering Service Model Do You Need?

Since the beginning of the telephone answering service, it has undergone to a lot of challenges and transformations. Its most noticeable change is on the structural factor of the service delivery. With the rise of other businesses competing against each other, each of them has adapted and transformed, in an attempt to deliver value to the customers, at the same time protecting their bottom line.

Why Add Voice Mail to Your Answering Service?

In every business, it is a prime principle to please the customers or clients. Many practices and guidelines have been formulated by business professionals in order to obtain the optimal satisfaction from clients.

Medical Answering Service: How It Affects Doctor-Patient Relations

Before, medical consultations, prescriptions, diagnoses, and the like can only be obtained by personally seeing a doctor. Now, with the rise of the outsourcing industry, the face of doctor-patient relationships has drastically changed.

Answering Calls for a Difference

The invention of the answering machine in 1898 and introduction of the first commercial answering machine to America in 1949 were considered by companies as a rescue from having unanswered concerns (i.e., unanswered phone calls).

Call Center Answering Services: How to Choose the Right Provider

It is now a commonplace for business owners, entrepreneurs, doctors, company executives, and other professionals to have an answering service. With the hectic schedules that these people have, it became logical for them to avail of the service to keep up with the demands of their profession.

Is It Time to Have an Answering Service?

According to Freelancer.com, the largest outsourcing and crowdsourcing marketplace, a huge increase in virtual assistant jobs (144%) focusing on answering service and administrative functions emerged in the first quarter of 2012. The figure indicates that many companies are already acquiring the service.